What is Ledger® Live Wallet?

Ledger® Live is the official application for managing hardware wallets from Ledger®. Available as Desktop and Mobile App, it lets you check balances, send/receive crypto, install apps on your device and access portfolio analytics — all while your private keys remain on your Ledger® hardware device.

Official downloads and support should always be accessed from Ledger®’s sites linked in the sidebar below.

Getting started — Download & install

  1. Visit the official Ledger® Live download page to get the correct installer for your system: Ledger® Live.
  2. Choose Ledger Live Desktop for Windows/macOS/Linux or download the Ledger Live App for iOS/Android from official stores.
  3. Follow the on-screen setup and pair your Ledger® hardware when prompted.

Troubleshooting common issues

Below are fast checks for frequent problems:

  • Ledger Live login not working: Ensure you’re using the latest Ledger® Live installer and that your device firmware is up to date.
  • Unable to login / Can't verify Ledger Wallet: Reboot your computer, reconnect the Ledger® device with an original USB cable and unlock the device before trying again.
  • Error connecting Ledger account / App not working: Disable VPNs, close browser extensions that manage USB, and confirm Ledger® Live has permission to access the device.
  • Ledger 2FA reset & Account Recovery: Ledger® hardware wallets use a recovery phrase (seed). 2FA resets are managed by the service you connected to; Ledger® support can advise on device recovery using your recovery phrase — never share it.

Security best practices

Never enter your 24-word recovery phrase into software or websites. Keep firmware up to date via Ledger® Live, verify transaction details on the device screen and store your recovery sheet offline in a secure place.

FAQ — Quick answers based on common search intent

How do I download Ledger® Live?
Go to the official Ledger® Live page and choose the Desktop or Mobile download: ledger.com/ledger-live.
Why can't I login to Ledger® Live?
Common causes are outdated app/firmware, locked hardware device, USB permissions or interfering software (VPN/antivirus). Update everything and reconnect the device unlocked.
What if Ledger Live shows "Error connecting ledger account"?
Retry with an original USB cable, unlock the device, disable USB-blocking browser extensions and ensure Ledger® Live is the latest version.
How do I recover my Ledger® account?
Use your 24-word recovery phrase on a Ledger® device or compatible wallet. If lost, recovery is not possible — the phrase is the only backup.
Can Ledger® reset 2FA for services I use?
No — Ledger® secures keys on the device. 2FA resets are controlled by each service (exchanges, apps). Ledger® Help Center can guide safe recovery steps.
Where to get official help?
Visit the Ledger® Help Center for guides and support: ledger.com/support.